The Loyalty Report

Everything,
everywhere,
all the time.

We’ve collected data from all over the world. We’ve gathered that data for more than a decade. It’s the most comprehensive consumer data set on the perceptions, performance, and activity in loyalty and credit card reward programs—and it’s how you can connect to insights that impact key business outcomes today, along with the emerging considerations your brand needs to grow into tomorrow.

GLOBAL REACH

60K CONSUMERS
26 MARKETS
1000+ PROGRAMS
15+ INDUSTRY SECTORS

GLOBAL REPORTS

US Version
Canadian Version
European Version
Latin American Version
APAC Version

100+ ATTRIBUTES featuring…

Loyalty Mechanics
Program Influence
Behavioral Loyalty

Emotional Loyalty
Earn Mechanics
Rewards & Redemption

Brand Alignment
Human Experiences
Digital Experiences

What industry leaders are saying

Very impressed with Bond’s delivery and the color they provided through many examples. Client feedback was overwhelmingly positive, which is what matters the most. Very much appreciated.

– SVP, Business Development & Partnerships

The level of insights plus the targeting file, and then all additional learning-in, is beyond my wildest expectations! Bond hit it out of the ballpark with this one, and I couldn’t be happier with the final outcome. Thank you!!

– Sr. Director, Partnership Solutions

The program continues to support key objectives of our business.

– VP, Solutions

Proprietary
Tech-niques

A world of data at your fingertips

Let us take you beyond the numbers and turn our insights into actionable recommendations to grow your business.

BASELINE REPORT
BENCHMARKS
+SAMPLE BOOST
+BEHAVIORAL APPEND

A semi-customized Brand and Program Performance Report that right-fits our insights offerings to your business objectives—identifying strengths and areas of opportunity.

A Competitive Performance and Diagnostic Report that shows where you stand when it comes to key drivers to enable strategic prioritization.

A semi-customized Survey Redeployment and Analysis that helps shape your plans for performance improvement.

A customized Analysis and Report of Attitudinal + Behavioral Data that empowers you to develop your brand in ways that lead to meaningful growth.

A powerful
combination

Synapze XI

As Bond Brand Loyalty’s new platform for customer and offer intelligence – and a Snowflake native app – Synapze XI is set to mesh Bond’s proprietary behavioral, attitudinal and emotional benchmarks, and best-in-class models, with your customer data. This integration will enable you to build and enrich customer genomes, and optimize personalized offers, all without having to share or expose your data—and all while pushing the envelope of speed and ROI.

ACCESS

INTUITION

OPTIMIZATION

YOUR CUSTOMERS ARE
CHEATING ON YOU.
Let us show you

Most categories have a little promiscuity. Knowing if you’re the main-squeeze or the side-piece means you can focus which ones to focus on, to what extent, and what the size of the prize is.

More meaningful
connections

Connect the power of ESG with customer engagement – and your business objectives – by unlocking new customer worth with our Impact and Value Creation Blueprint.

All-ways adding value

Mkt Intel. Subscription

Ask us how you can stay on top of the retail, financial and mobility trends with industry-leading intelligence that’s insightful and actionable.

Glo-calized Content

Want information that hits closer to home? Ask us about our regionalized data that makes all the insights even more relevant to you.

Custom Deep Dives

Explore the depths of our Data Lake, 10-plus years in the making, and uncover smart ways your business can grow along with your customer base.

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