The Loyalty Report™ can

benchmark your programme today

AI-predict performance tomorrow

enrich your data ongoing

be short-term tactical now

be long-range strategic next

benchmark your programme today

Start with the AI-powered patterns and insights featured in this year’s National baseline report, a useful strategic and tactical tool that provides an outside-in competitive context to your programme, while continuing to nimbly plan for what’s next with trends and ideas born out of our latest advancements and data.

Turn to the data industry leaders rely on

…very comprehensive and thought provoking—particularly in the emergent areas.

- Director, Global Loyalty Program Strategy & Design,
McDonald’s

…share this with my executive team. Would like to see these insights more frequently.

- Head of Cards Business,
Saudi Awwal Bank

Walked away with understanding that we need to think beyond tier status as our Co-Brand value proposition.

- Head of Loyalty,
Air France / KLM Flying Blue

Actionable

Go with our tools and plot a path to enhanced performance and ROI.

Nimble

Quickly access the customer data that matters most to your business.

Global

Know consumers worldwide with our ¼ Million Member Loyalty Model.

Level-up your loyalty with 🔥 facts & figures

Dive into more than a dozen years of data and insights

Take the comprehensive data we’ve carefully gathered from all over the world, layer on actionable insights, and set alight bright ideas for your brand. Then, stoke the flame with our tactical tools, all built so you can fortify lasting bonds and inspire growth for your business.

Public Executive
Summary

Connect the dots between business outcomes and brand growth by downloading a high-level look at what stood out most in The Bond Loyalty Report™ for 2024.

2024 Loyalty
Perspective

Plan for next year with an in-depth overview of this year’s data—including the top takeaways, disruptors, satisfaction scores and more of what matters to consumers.

Custom Programme
Report

Identify strengths, too. Enable strategic prioritization with a baseline comparison of your Programme Performance vs. a customer Competitive Set that offers directional insights.

Custom
+Sample Boost

Mold your plans for performance improvement based on a semi-customized Survey Redeployment and Analysis. Think, behavior data at a statistically significant level.

Turn attitudes into
best behaviors

Match unique customers' behaviors to their feelings and emotions about your programme, and enrich your member and non-member customer profiles with practical prescriptions and tactical targeting—leveraging our legacy loyalty data and first-hand operational know-how.

Live loyalty
benchmarks

Fuse your customer data with best-in-class models, as well as Bond Brand Loyalty’s proprietary behavioral, attitudinal and emotional benchmarks. Even enjoy self-serve access to our Snowflake native app, anytime you want to stay in-step with brands who have a firm grasp on how to use their data, and propel your brand a step ahead of the competition.

Access
Intuition
Optimization

How can you tell the loyal
from the half-hearted?

Get smart about what’s in your customers’ wallets. How? Smoke out who’s cheating on you, how often, and with who. Even uncover the reasons why. Then, build campaigns inspired by truly actionable insights.

Full wallet 3rd-party card-linked data

Promiscuity
Quantify fragmented
wallet behaviors

Partnership
Identify and team up
with adjacent brands

Venture beyond show and intel

680K+

Meet more consumers

Base your decisions on comprehensive consumer data that we've gathered from 680K+ consumers sharing multiple cards of spend.

42B

Connect with key outcomes

Look into your brand’s future by looking back on insights derived from over $42 billion in consumer spend.

Put our data to work

Bring stats to life with actionable segment flag files, industry trend trackers, performance improvement planners, quarterly round tables, and more.

2024 LOCAL REPORTS

US Edition
Canadian Edition
European Edition

HISTORIC REACH

350K Consumers
1000+ Programmes
37 Countries
20+ Industry Sectors

100+ Attributes featuring…

Loyalty Mechanics
Programme Influence
Behavioral Loyalty
Emotional Loyalty
Earn Mechanics

Rewards & Redemption
Brand Alignment
Human Experiences
Digital Experiences

GET IN TOUCH