Morana Bakula

Morana serves as Executive Vice President, Strategy & Solutions for Bond and is responsible for the strategic direction of Bond’s advisory practices and the evolution of Bond’s service offerings. Morana’s user-centric, co-creative and outcome-focused approach to innovation, has brought services to the marketplace that deepen the relationships between organizations and their employees and customers.

A trusted client advisor and an award-winning CX professional with an insatiable passion and commitment for helping clients deliver a sustained and differentiated Customer Experience that produces meaningful outcomes for employees, customers and business.