Bond Loyalty Cloud: Synapze LX
Designed to handle the operational demands of modern loyalty.
What Is Synapze LX?
Bond’s cloud-based execution platform — built with powerful intelligence at its core.
Synapze LX is Bond’s proprietary loyalty cloud execution platform — built to solve the operational, data, and scale challenges loyalty programs face across the full lifecycle. It’s built for scale and built around what your program actually needs to perform.
Designed by loyalty experts, Synapze LX reflects the systems, constraints, and complexity behind programs that succeed at scale. Because Bond works across the full loyalty spectrum — strategy, design, technology, and operations — we build knowing how customers move through every phase of the journey.
Many platforms claim similar features. What they can’t claim is our customer engagement expertise that comes with it. Because Bond delivers end-to-end loyalty, we can pull in the right expertise at every step — from optimization to operations — and support you at a scale few can match.
Contact us to see what Synapze LX can do for your business.
Driving More Growth, More Loyalty, and Better ROI
91%
Customer Retention
36%
Increase in Redemption
9%
Increase in Customer Spend
Why Synapze LX and Why Bond
We’ve designed and operated some of the most advanced loyalty programs in market.
Synapze LX is a modular, API-first SaaS platform we built from that experience. Shaped by the systems we’ve run, the operators we’ve trained, and the needs we’ve seen across industries.
We don’t just build platforms, we build understanding.
By integrating Synapze XI and the Bond Behavioral Institute, Synapze LX helps brands act on not just what customers do but why — and how to respond in real time.
Every feature, configuration, and integration path reflects decades of hands-on loyalty experience and direct input from the brands we work with.
You’re implementing a system shaped by real operators, supported by intelligence, and built to adapt.
Decisioning guided by real customer intelligence
With real-time data, behavioral signals, and predictive models built in, Synapze LX helps teams deploy programs that learn and adapt. It connects directly to Synapze XI — Bond’s AI-boosted customer intelligence engine — so every decision is guided by insight, not assumptions.
Real-time logic execution, built into the platform
LX turns complex data into usable action. It unifies behavioral, transactional, and attitudinal data into a single customer profile — and makes that intelligence available to fuel segmentation, offer strategy, campaign design, and measurement.
Designed by loyalty experts to perform
Synapze LX reflects decades of hands-on experience designing and operating loyalty programs across industries. The result is a modular SaaS platform that can scale, shift, and fit around your business — with the infrastructure to run day-to-day loyalty operations at any size.
What Makes Synapze LX Work at Scale
Low-latency architecture
Enables real-time offer delivery and personalization
Built for high concurrency
Supports millions of customer interactions without bottlenecks
Optimized for responsiveness
Fast across API calls, rule evaluations, and data retrieval
Enterprise-grade security
Built to support enterprise-level security, governance, and compliance
What Synapze LX Delivers
A flexible platform built to drive acquisition, engagement, retention, and measurable ROI.
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Design a program that fits your model — not someone else’s. Whether you’re launching a points program, tiered structure, cashback offer, subscription model, or want to mix and match elements — Synapze LX gives you the tools and configuration flexibility to build it your way.
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Get a full view of your customer — and act on it. Unify behavioral, transactional, and attitudinal data into a single profile you can use to segment, personalize, and drive smarter engagement.
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Drive deeper engagement through interaction. Incorporate challenges, achievements, and rewards that go beyond transactions — and keep customers coming back more often.
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Incentivize the behaviors that grow your brand. Recognize reviews, referrals, social shares, and other non-purchase actions that build loyalty and measure their impact.
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Extend your program beyond your walls. Easily connect with partners to power multi-brand earning, redemption, and shared experiences — expanding your reach and share of wallet.
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Use what you already have and make it work harder. LX integrates cleanly with your CRM, CDP, and martech tools — so you can deploy faster, personalize smarter, and stay aligned with your ecosystem.
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Turn insight into action without waiting for analysis. LX connects to Bond’s customer intelligence engine, Synapze XI — unlocking AI-powered targeting and offering curation and behavior models to help your program perform smarter.
Recognition
We’re recognized as a top performer in loyalty services as indicated by Forrester.
Creating bonds wherever we go
Our Partner Portfolio
Synapze LX is built to work with your existing stack — not replace it. With open APIs and proven integration patterns, it connects seamlessly to your marketing ecosystem, enabling smarter targeting, personalization, and performance tracking.
Whether you’re working with CDPs, CRMs, offer engines, or identity providers, Synapze LX plays well with others — giving you the flexibility to scale loyalty on your terms.
