Technology Overview
Purpose-built technology for real-world loyalty.
Who We Are
We build the systems that loyalty depends on.
Bond’s loyalty technology practice is built around what brands actually need to run programs that perform. That means more than just platforms — it means architecture that fits, intelligence that activates, and systems that can scale without breaking.
We bring together strategy, operations, and engineering to create technology solutions that are purpose-built for loyalty.
Our teams don’t just implement — we operate. Which means we know what works, what breaks, and what loyalty systems need to do in the real world. Whether we’re building from the ground up or integrating with what’s already in place, everything we deliver is grounded in performance and built for long-term value.
What We Do
We help brands run the technology behind their loyalty programs, from the core platforms to the everyday execution.
We support every aspect of loyalty technology — from core platforms to campaign setup, real-time decisioning, segmentation, CRM integration, and measurement. Our proprietary tools, like Synapze XI and Synapze LX, give brands flexibility and control, while our embedded intelligence ensures every action is driven by data.
Whether we’re powering a full-scale transformation or solving a single gap in the stack, our focus stays the same: Make it easier to execute, faster to optimize, and smarter over time.
Loyalty CRM Integration
Whether you use Salesforce, Adobe, or a custom setup — we integrate loyalty logic, data, and activation into your current workflows.
Bond AI
Embedded across platforms and services, Bond AI helps scale and apply customer intelligence — powering CRM, CX, research, and operations with real-time personalization and decisioning.
Salesforce
Most system integrators meet technical requirements. Bond meets performance expectations. We align Salesforce to your loyalty strategy — configuring, activating, and operating it to drive long-term results.
Loyalty Technology RFP Support
We help teams navigate RFPs with the clarity that comes from real-world experience — combining operational knowledge with technical expertise to guide smarter platform decisions.
Synapze XI
Synapze XI is Bond’s real-time customer intelligence layer. It turns behavioral, transactional, and attitudinal signals into actionable outputs — powering segmentation, targeting, optimization, and measurement across the loyalty lifecycle.
Synapze LX
Synapze LX is Bond’s proprietary loyalty platform, designed to solve operational, data, and scale challenges. Built around what your program actually needs to perform — and built to evolve as you do.