Bond Loyalty Intelligence Platform: Synapze XI
The loyalty platform built for what loyalty actually demands.
What Is Synapze XI?
Bond’s customer intelligence analytics platform — built from real signals that drive loyalty.
Synapze XI is Bond’s customer intelligence created to process, model, and activate customer data in real time.
It transforms behavioral, transactional, and attitudinal signals into ready-to-use outputs that power segmentation, targeting, optimization, and measurement across every phase of the loyalty lifecycle.
Let’s turn insights into action by bringing loyalty intelligence directly into your ecosystem.
Contact us to see what Synapze XI can do for your business.
Where Synapze XI Leads
Purpose-built for loyalty decisioning
Synapze XI goes beyond traditional customer data platforms and business intelligence tools by layering in the science of loyalty: behavior models, attitudinal insight, emotional drivers, and comparative benchmarks from over 400 programs across industries.
Activate loyalty intelligence at speed
Synapze XI enables loyalty teams to act instantly on what matters — fueling segmentation, journey logic, offer optimization, and real-time personalization.
Trained on the industry’s richest loyalty dataset
Everything in Synapze XI is built on Bond’s proprietary customer intelligence ecosystem: the Bond Behavioral Institute, decades of client-side program operation, and the 35M+ data points behind The Bond Loyalty Report™.
Why Synapze XI and Why Bond
Because intelligence isn’t added later — it’s architected in.
Synapze XI is a purpose-built customer intelligence engine, not a generic customer data overlay. Synapze XI was built to solve real problems seen across loyalty programs every day. Backed by the Bond Behavioral Institute and informed by 15+ years of proprietary data from The Bond Loyalty Report™, XI brings together behavioral science, predictive modeling, and real-time insight delivery — all within a secure, scalable, cloud-native framework.
Proprietary intelligence
Behavioral, emotional, and attitudinal signals derived from 35M+ data points across 400+ programs.
Designed for activation
Connects directly to Synapze LX and other campaign tools, making insights available where decisions happen.
Loyalty-specific models
Pre-built logic for churn, emotional loyalty, audience clustering, and value segmentation — based on real-world program data.
Enterprise-grade infrastructure
Built on Snowflake using Snowpark® and surfaced via Streamlit® — minimizing latency, data movement, and integration overhead.
What Synapze XI Delivers
Intelligence engine trained on real consumer behavior to power personalized loyalty at scale.
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Built-in loyalty models for emotional engagement, churn prediction, and value segmentation — created by the Bond Behavioral Institute and trained on 35M+ data points.
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Synapze XI executes directly inside your Snowflake or Databricks environment. No data movement. No custom pipelines. Just faster time to value with full governance and control.
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Designed to work across your existing martech stack — including Salesforce, Adobe, and leading CRM platforms — to extend the value of your original investment.
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Leverages enriched profiles from your data warehouse — including behavioral, transactional, and attitudinal inputs — to power loyalty-specific decisioning.
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Delivers data-driven guidance to optimize offer strategies — using historical response patterns, behavioral benchmarks, and emotional loyalty drivers.
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Enables test-and-learn strategies with performance benchmarking and experimentation inputs designed for loyalty.
Strategic integrations that deliver real value.
Together, Synapze XI and Snowflake help brands unlock immediate value from the customer data they already own — without the overhead of building custom pipelines or exposing sensitive data.
Our processing engine is built on Snowpark® and surfaced via Streamlit®, enabling marketers and analysts to generate intelligent customer records and optimize offer strategies — all from within their secure environment.
