Marketing Operations
We don’t just design programs. We make them work harder.
Who We Are
We manage operations and execution that bring marketing strategies to life.
Whether it’s a focused event or a mass-market moment, we manage everything from planning to performance.
From platforms to playbooks, we make sure everything works together — and drives ROI across your broader customer strategy. Loyalty, CRM, campaigns, and customer experiences included.
With operational depth, access to performance data, customer intelligence, and experience in complex environments, we manage the delivery side of engagement and make sure it’s performing from end-to-end.
Need help managing marketing at scale? We can help.
What We Do
Marketing Management and Experience Operations
We manage the operations that keep loyalty programs running — campaign setup, loyalty segmentation, offer deployment, platform execution, and performance tracking. Working closely with our experienced Loyalty Advisory and Loyalty Technology teams, we make sure programs show up the way they should — and evolve as they run.
Whether we’re optimizing a full ecosystem or executing a single activation, our team can handle every aspect of execution across platforms, partners, and channels.
Run campaign setup, targeting, and deployment
Manage CRM and segmentation
Execute personalized comms across channels
Operate program platforms and portals
Connect tools and teams across the ecosystem
Track performance, test, and optimize for more ROI
Customer engagement doesn’t stop. And neither do we.
Through our dedicated Bond Events team and BondX, our creative group, we bring brands to life wherever customers show up — online, in-store, or out in the world.
BondX
BondX is our creative agency at Bond, which develops smarter creative that’s shaped by behavior, informed by data, and built for real-world performance. From campaigns to content systems, BondX builds strategy and creative with a clear understanding of loyalty mechanics — how it needs to perform, where it needs to live, and what it needs to move.
Events
We plan and produce events that support customer and employee engagement grounded in precision and partnership. We manage the experience end-to-end or plug into the parts that need extra support, always with clarity on how the event connects back to the business. We build experiences that evoke true loyalty, whether customer-facing or internal events for your executive teams.